Some might interpret this light as flashing green, due to the blue charging light utilizing both the blue and green light.ġ.) Follow the normal steps to set up the ring. Issue | Gen3 Charger flashes white, then continues flashing blueĭescription: Users have reported that the charger light keeps flashing blue after charging their ring for sometime. Issue | Users are unable to connect to their new deviceĭescription: Users receive a "Something went wrong" error message when trying to connect their ring to a new phone that was restored from a iCloud backup.ĭescription: Users have reported that the charger light flashes red when attempting to charge their ring.ġ.) Take the ring off the charger and place the ring back on the charger.ģ.) If the issue persists, please submit a ticket stating you have attempted the steps in this article. This issue is being investigated further. Issue | Activity steps max out at 65,535 stepsĭescription: The step tracker cannot exceed 65,535 steps due to technical limitations.ġ.) None at this moment. Issue | App crashes when attempting to openĭescription: When opening the app, the app will crash and close.Ģ.) Re-install the Oura App from the app store. the issue is either new or simply a product imperfection.our team is aware of the issue and is actively working on a fix.Our team updates this list on a weekly basis and will remove fixed issues after 45 days. Use this list to see if an issue affecting your Oura Ring or app is already known.
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